FAQs[/col] [/row] [row label=”FAQs” h_align=”center” padding=”30px 30px 30px 30px” padding__sm=”0px 0px 0px 0px” depth=”1″] [col span=”9″ span__sm=”12″ span__md=”10″ bg_color=”rgb(255,255,255)”] [accordion] [accordion-item title=”HOW MUCH DOES SHIPPING COST?”]
All USA States FREE!
For International addresses, Shipping charge may vary depending on your location.
You can track your order status in real time by checking the shipping confirmation email sent within a week of your purchase or by clicking the Track Order tab. You can also contact us directly at Contact@lowenergey.com to check the status of your order.
After an order has been placed, it’s immediately sent to one of our four fulfillment centers where we will ship your items within 1-2 business weeks. Below are the expected delivery times.
Please note: Due to the popularity of certain items in our catalog, shipping times may take longer than the estimates below.[/accordion-item] [accordion-item title=”HOW LONG DOES DELIVERY TAKE?”]
Usually 1-2 weeks. Due to high demand of some of our most popular products, please allow 2-3 weeks for delivery.
(Shipping carriers are experiencing delays due to the COVID-19 pandemic)
If your order hasn’t arrived in the estimated delivery times, please contact our support team at Contact@lowenergey.com
If your order hasn’t arrived within 90 days of the date of original purchase, contact our support team for a full refund on your purchase.
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).
lowenergey successfully ships A LOT of items worldwide each day. We have many happy customers in every corner around the world!
Occasionally, we may have to cancel an order we are unable to send out due to prohibitive shipping to some areas of the world, but we always try our best to ship anywhere in the world[/accordion-item] [/accordion] [/col] [/row] [/section]